Make A Payment
Iowa Lakes Regional Water wants to make payment of your monthly bill as convenient as possible for it's members each month.
Methods of payment include:
Mail
Address payment envelope to: Iowa Lakes Regional Water, P.O. Box 555, Spencer, IA 51301. Be sure that envelope is postmarked on or before your due date.
Automatic Withdrawal
ILRW offers a program that allows customer's with a radio-read transmitter installed to automatically have their monthly water bill taken out of their banking account of choice.
Please contact Kristy Peters at 712-262-8847 or kristy.peters@ilrw.org to sign up for the Auto Bank Payment Program.
Auto Bank Payment Sign Up Form (PDF)
Stop by ILRW's Office or Put Payment in Drop Box
Stop into ILRW's office to make your payment. Office hours are Monday through Friday, 8 a.m. to 5 p.m. and we are located at 1301 38th Avenue West, Spencer, Iowa (in the Industrial Park). Directions to our office are shown on the Contact Us page.
After office hours, ILRW has a payment drop box in the front entry. Payments left overnight and retrieved by ILRW staff at 8 a.m. in the morning will be stamped with the previous day's date.
As part of our commitment to provide members with efficient, convenient service, Iowa Lakes Regional Water has partnered with Official Payments to offer payment of monthly water and sewer bills over the Internet at www.officialpayments.com and by telephone by calling 1-800-272-9829.
American Express, Discover, MasterCard, and Visa credit and debit cards are accepted.
Official Payments, the service provider, charges a convenience fee for payment processing.
The Jurisdiction Code is 2509.
To Make a Payment Online:
| 1. |
Go to www.officialpayments.com |
| 2. |
Click on the Local Payment button. |
| 3. |
Enter 2509 for the Jurisdiction Code OR select Iowa as the state. |
| 4. |
Select Iowa Lakes Regional Water under the Payment Entity category. |
| 5. |
Select the Payment Type; choose from one of the following definitions:
| Residential |
$0 - $150 payment |
| Farm & Home |
$150 - $350 payment |
| Commerical |
$350 - $1,000 payment |
*If bill is above $1,000, electronic check is the only payment type allowed. |
| 6. |
Click on the Make A Payment button. |
| 7. |
Enter the payment amount and click on the Continue button. |
| 8. |
Your total amount will be shown on the screen (payment + convenience fee). Click Accept to accept the terms and conditions and continue on. |
| 9. |
Enter in the required information and click Continue. |
| 10. |
Follow the remaining steps to get your confirmation number. |
|
To Make a Payment by Telephone:
| 1. |
Call 1-800-272-9829. |
| 2. |
Press 3 to select the option for all other
payments. |
| 3. |
Enter Jurisdiction Code: 2509 |
| 4. |
Press 1 to confirm the code, if entered correctly. |
| 5. |
Select the payment type. To select the payment type, choose from one of the following definitions:
| Residential |
$0 - $150 payment |
| Farm & Home |
$150 - $350 payment |
| Commerical |
$350 - $1,000 payment |
*If bill is above $1,000, electronic check is the only payment type allowed. |
| 6. |
Enter in your ILRW Account number when prompted. |
| 7. |
Follow the remaining instructions to enter your preferred method of payment and payment amount. |
|
Official Payments Links
ADVANCE PAY
We also offer an Advance Pay Program where the customer may pay in advance. This allows the customer freedom to not worry about the water and/or wastewater bill during the Winter Disconnect period.
Please contact Kristy Peters at 712-262-8847 or kristy.peters@ilrw.org to sign up for the Advance Pay Program.
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