Many customers enjoy “Peace of Mind” knowing their water meter is in storage and no unauthorized or unaccountable water loss will occur during the time the meter is pulled. The monthly minimum payment is due during the “Winter Disconnect” period.
The fee includes the service call for both the disconnection and reconnection.
Customers must notify ILRW at least 48-hours in advance of when they would like their disconnection or reconnection to take place in order to avoid a charge of $75.00.
It’s the customer’s responsibility to drain waterlines and winterize the dwelling.
Please note that only ILRW personnel are allowed into the meter pits to turn water on or off.
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