Iowa Lakes Regional Water Sign-up Process

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Sign-up Process for Rural Water & Wastewater

Water Sign-Up Process

1.	Submit a sign-up form along with your payment of $450.00 for the membership and hook-up fee.
2.	Once the sign-up form and payment have been received, you will be placed on the construction list. ILRW will contact you to schedule a preliminary routing appointment with an ILRW representative to go over the location of where the service line will be constructed and a timeframe for an approximate installation date will be given at that time.
3.	Customer will receive a Water User's Agreement and Service Line Easement to sign and return to ILRW before construction will be scheduled. If a Mainline Easement is needed, it too will be sent at this time.
4.	ILRW will contact you to let you know the exact date of when installation of your service line will begin.
5.	Construction crew will install your service line and meter. ILRW personnel will inform customer when work is completed. Monthly billing will begin on the date construction is completed and water is made available to you.
6.	Customer will need to schedule their plumber to make the final connection in the house.

ITEMS NEEDED TO SIGN-UP FOR RURAL WATER

1. Payment of Membership & Hook-up fee

2. Signed Water User's Agreement

3. An easement for service
An easement is a legal document that allows us to dig in a water line on your property.

4. Routing/preliminary construction appointment

5. Mainline extension, if necessary for the project

Wastewater Sign-up Process

1.	ILRW is contacted by a city council or other county or regulatory agency.
2.	ILRW assists the city council on funding applications, hiring an engineer, and starting the permitting process.
3.	The City and ILRW partner through a 28E Agreement and city ordinances are set.
4.	ILRW and the City finalize a funding package and work on a system design, regulatory permits, mainline easements, property purchase, environmental clearance, county permits, and all other regulatory and funding requirements.
5.	ILRW keeps members informed of progress through newsletters and meetings throughout the process.
6.	Residents are required to pay the wastewater membership fee of $25.00, sign a Wastewater User’s Agreement, and have a preliminary basement inspection and routing appointment with ILRW.
7.	Before beginning construction, ILRW must receive a Notice to Proceed from funding agencies. Once the Notice is received, ILRW orders construction materials.
8.	ILRW will call in locates to Iowa One Call or Gopher State One Call so all of a customer's utility providers will be notified and can place flags where their utility lines are located. (A 48-hour notification is required to the state one call agencies before digging may begin)
9.	ILRW begins construction by installing the treatment, discharge, and collection system and finishes up with the service line and structures for all residential and business properties within the city.
10.	Once the service line and structures are installed, ILRW will fill in the trench. A mound of dirt will be left on the trench to allow natural settlement to occur over the next year. ILRW will return to do maintenance work on any necessary public right-of-way repairs and damaged concrete structures. If there is aggressive settling of the service line trench of 18” or more, ILRW will fill in the trench. If a mound of dirt still exists on the trench or seeding needs to take place, the member will be responsible for doing so.
11.	ILRW will inform you when your new wastewater system is installed and you can begin using it.